Sharjah Airport offers special assistance for passengers whose mobility is limited due to disability or age.
To help with drop-off and collection of passengers, there are dedicated parking spaces at the main entrance of the Departures and Arrivals terminal, as well as free parking spaces that are clearly marked with a wheelchair symbol. Wheelchairs are available to hire at the airport, and there is a porter service to assist with baggage when arriving at and departing from Sharjah.
Drop-off
There are dedicated parking spaces at the main entrance of the Departures Terminal for the drop-off of passengers with reduced mobility. These free parking spaces are clearly marked with a wheelchair symbol and are for drop-off only.
Paid Parking
There are dedicated, clearly marked parking spaces for passengers with reduced mobility in the lower level of the Arrivals and Departures car parks. Airport porters and cashiers are available to assist with the payment machines if required.
Taxi Service
Sharjah Transport has a fleet of taxis fitted with a specialist chairlift to allow wheelchair users to board and alight easily and quickly. These taxis operate daily every hour at a nominal charge. To book, contact Sharjah Transport’s Reservation & Distribution Centre on 600 525252.
Information
Visit the Information Office in the Departures Terminal or one of the many information desks across the airport for any enquiries regarding assistance and accessibility.
Hearing Impaired
Customer service staff have been trained in sign language to assist passengers who are deaf or hard of hearing. Visit the nearest customer service desk for assistance.
Sharjah Aviation Services (SAS):
Hala Services
Hala Services offers 24-hour assistance services to passengers with reduced mobility, in departures and arrivals. from the check-in desk through to the boarding gate. Members of Hala’s skilled multilingual team can assist with check-in, immigration and security, customs and boarding. For more information, visit www.sharjahaviation.com
Wheelchair Service
Wheelchairs are available free of charge for passengers travelling to and from Sharjah Airport.
- Wheelchairs should be reserved through Sharjah Aviation Services or Hala Services at least four hours before the flight departs or lands to avoid any delay. Please show your disability card issued by the UAE’s Ministry of Social Affairs or a supporting medical report when booking.
- If you plan to travel with your own wheelchair, please inform Sharjah Aviation Services before boarding your flight.
- For any information regarding wheelchair services, contact 00971 6 514 1150, or visit the Hala Services office in the main building near the Departures gate.
